1. IS YOUR EQUIPMENT SAFE AND CLEAN ?

Your child's safety is our primary concern.

We research and carefully select products which are JPMA (Juvenile Products Manufacturer's Association) certified and highly recommended by Consumer Reports. Warranties are promptly sent in so we can be notified of any recalls, which we also track on the Consumer Reports website.

Items are given a complete safety inspection on the morning of delivery and again at the end of a rental, and are cleaned and sanitized according to the California Department of Health regulations for children's products.

We provide a BeddieBye Wearable Safety Blanket by Kiddopotamus as a safe alternative to loose bedding for all babies up to 15 months, 24 lbs. and 31" tall.  Our bumpers are made of breathable mesh to allow for airflow and visability, while keeping your infant's arms and legs safely inside the crib. A regular bumper is also available if preferred.

2. DO YOU DELIVER TO THE AIRPORT?

No, we are unable to deliver to the airport due to FAA security policies.

3. CAN WE PICK UP THE RENTAL ITEMS OURSELVES?

Yes; all items except for the Full Size Crib and the Compact Portable Crib can be picked up from our personal residence; please call us to arrange the time. We are located within a few miles of San Diego International Airport.


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4. WHAT IS THE PAYMENT PROCESS ?

Your credit card transaction will be processed by PayPal.
PayPal accepts Visa, Mastercard, American Express and Discover cards.  If you already have your own account at PayPal you can pay directly from it.  We can also take credit card info by phone, which we submit securely to PayPal. Payment by check or cash is also accepted in the case of picking up items directly from us; we just need to take credit card information and see a driver's licence.

6. DO I NEED A PAYPAL ACOUNT TO PAY WITH MY CREDIT CARD?

NO.  PayPal will merely process the transaction for us.

7. DO YOU OFFER DISCOUNTS FOR EXTENDED STAYS ?

Absolutely.  Please contact us for more information. We will always try to make your stay as affordable and hassle free as possible.

8. WE HAVE DECIDED TO STAY LONGER; CAN WE EXTEND OUR RENTAL TERM ?

Of course.  Please note however, you must call us at least 24 hours before the originally scheduled pick-up time for us to accommodate rental extensions and to avoid incurring additional pick-up fees.

Extensions of rental terms are subject to availability of items.

9. DO YOU INSTALL CAR SEATS ?

No, we do not install car seats however we will provide instructions for proper installation or you may view the Child Passenger Safety Contacts at http://www://nhtsa.dot.gov/people/injury/childps/contacts

10. ARE YOU INSURED ?

Yes we are fully insured.  Please read the terms and conditions in the Rental Contract.